Store Reviews Widget

Overview

The Store Reviews Widget lets you display reviews about your overall store experience—not just reviews for individual products. Store reviews help you showcase customer satisfaction with your brand, support, shipping, and the full shopping journey.

Adding store reviews to key pages can increase trust and reduce buying hesitation by showing real customer feedback where shoppers are deciding to purchase.

If you already collect product reviews, store reviews are a great complement—use them on your homepage or a dedicated “Reviews” page to highlight your overall reputation.

What the Store Reviews widget displays

Depending on your settings, the widget can show:

Average store rating (overall score)
Total number of store reviews
Written review content
Reviewer name (and profile image if available)
Verified badge (when enabled/available)
Review date
Review images (if your store allows photo reviews)

Shoppers can also submit a store review directly from this widget (if the submission option is enabled in your widget settings).

The exact fields (photos, verification badge, reviewer avatar, submission form) depend on your widget configuration and what customers provide.

Where the widget can appear

You can place the Store Reviews Widget on:

A dedicated store reviews page (recommended for SEO and easy sharing)
Your homepage (to build trust immediately)
Landing pages (e.g., campaigns, collections, seasonal promotions)
Any page supported by Shopify app blocks (Online Store 2.0 themes)

If your theme supports Shopify app blocks, using the Theme Editor method is the fastest and safest option.

Add Store Reviews to your store

Rivyo supports two ways to add the Store Reviews widget.

Method 1: Add using Shopify Theme Editor (Recommended)

This method works with Online Store 2.0 themes and uses Shopify app blocks.

In your Shopify Admin, go to Online Store → Themes.
Find your current theme, then click Customize.

In the Theme Editor, use the top dropdown (page selector) to open the template where you want store reviews to appear (for example: Home page, a Page template, or another supported template).

In the left sidebar, click Add block.
Select Store Reviews (Rivyo app block).

Drag the block to the position you want (commonly below your hero section or near trust elements).
Click Save.

For best conversion impact, place store reviews near high-intent areas (e.g., below key benefits, shipping/returns highlights, or above your featured collection).

Method 2: Manual installation (for older themes)

If your theme does not support Shopify app blocks (or you’re using a heavily customized/legacy theme), you can add the widget by inserting a small snippet in your theme.

Manual theme edits can affect your storefront if placed in the wrong file or location. If you’re not comfortable editing theme code, consider duplicating your theme first in Online Store → Themes.

Go to: Rivyo → Reviews → Widget Styling → Store Reviews

Copy this code exactly:

<div id="wc_store_review_page"></div>

Paste the code into the template or section file where you want the widget to appear (for example, a custom page template or page section). Save the file, then preview your store to confirm the widget displays correctly.

Customize the Store Reviews widget

You can control the layout, sorting, and what content shoppers see so the widget matches your store’s design and goals.

In Rivyo, go to Rivyo → Reviews → Widget Styling → Store Reviews.

Update the options you want (examples below), then save your changes.

Check the page where the widget is installed to confirm spacing, readability, and that the widget matches your theme. If needed, return to the widget settings to fine-tune.

Common customization options

Layout style (list, grid, carousel—depending on your theme/widget version)
Number of reviews per row (helps control density and readability)
Number of reviews shown (how many appear before “load more”/pagination, if enabled)
Sorting (e.g., newest first, highest rating—depending on available options)
Show/hide reviewer details (name, avatar)
Show/hide review images
Show/hide verified badge (if available)
Colors and typography (to match your theme styling)

Keep the widget easy to scan: limit the number of reviews shown at once and prioritize a clean layout on mobile.

Best practices

Create a dedicated “Store Reviews” page and link it in your header/footer for credibility and easy discovery.
Place the widget near trust signals (shipping info, guarantees, secure checkout badges).
Use sorting that fits your brand—“Newest first” keeps the section fresh; “Highest rating” emphasizes reputation.
Enable review photos (if available) to make reviews feel more authentic and engaging.

Troubleshooting

Make sure you clicked Save in the Theme Editor.
Confirm you added the block to the correct template/page (use the top page selector in the editor).
If you have caching apps or performance tools enabled, try a hard refresh or check in an incognito window.

Confirm the code is pasted exactly as shown: <div id="wc_store_review_page"></div>
Make sure the code is placed in a storefront-visible file (not an email template or admin-only file).
Check that your store has at least one store review available to display.

Go to Rivyo → Reviews → Widget Styling → Store Reviews and adjust colors/typography/layout.
Try reducing the number of reviews per row for better spacing on mobile.
Preview on both desktop and mobile to confirm readability.