Overview

Rivyo Product Reviews & Q&A helps you collect, manage, and display customer reviews on your Shopify store.

It allows customers to leave feedback about products they purchased and ask questions directly on product pages.

When shoppers see real reviews from real customers, they feel more confident buying from your store. Rivyo automates the review process so you can build trust and social proof without manual work.

How Rivyo reviews work

Rivyo follows a simple process to collect and show customer reviews on your store.

1. Customers receive a review request

After a customer receives their order, Rivyo can automatically send a review request email asking them to share their feedback.

This helps you collect reviews without manually contacting customers.

2. Customers submit their reviews

Customers can rate the product and leave written feedback about their experience.

A review may include:

• Star ratings

• Written comments

• Product feedback from real buyers

These reviews help other shoppers learn more about your products.

3. You manage reviews in Rivyo

All submitted reviews appear inside Rivyo, where you can manage them easily.

You can:

• Read incoming reviews

• Approve or hide reviews

• Reply to customer feedback

• Remove reviews when necessary

This allows you to control what appears on your store.

4. Reviews appear on your store

Once approved, reviews can be displayed on your store using Rivyo widgets.

Customers visiting your store can see:

• Star ratings

• Customer reviews

• Testimonials and review sections on product pages

This social proof helps customers make confident buying decisions.

Additional features in Rivyo

Rivyo includes several tools that help you get more value from customer reviews.

Import existing reviews

You can bring in reviews from:

• CSV files

• AliExpress

• Amazon

• Other review apps like Judge.me, Loox, or Yotpo

This helps you keep your existing reviews when switching to Rivyo.

Product questions and answers

Customers can ask questions directly on your product pages.

You can answer these questions publicly so other shoppers can see the responses.

Reward customers for reviews

Rivyo can automatically send discount coupons to customers who leave a review.

This encourages more customers to share their feedback.

Improve SEO with reviews

Rivyo can connect your reviews to Google Shopping, which may allow your product star ratings to appear in search results.

This can help attract more shoppers to your store.

Who Rivyo is for

Rivyo is designed for Shopify store owners who want to build trust and increase sales using customer reviews.

You do not need any coding or technical knowledge to use Rivyo. The app is designed to be simple and easy to set up.